Frequently Asked Questions

Simply browse our collections, add your favourite items to the cart, and proceed to checkout. You’ll receive an order confirmation by email once your purchase is complete.

We accept all major debit and credit cards, PayPal, and Klarna for flexible payment options.

We process orders quickly, but if you need to make a change or cancel, please contact us as soon as possible. Once dispatched, we’re unable to modify your order.

We’re sorry if something isn’t right. Please contact our customer service team with your order number and photos of the issue, and we’ll resolve it promptly.

Yes, each product page includes a size guide to help you find your perfect fit. If you need further help, our team can offer personalised sizing advice.

Orders are typically dispatched within 1–2 working days. Delivery times may vary depending on your location, but you’ll receive tracking details once your order is shipped.

Yes, we offer worldwide shipping. Delivery times and costs vary depending on your location and will be shown at checkout.

Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking link so you can follow your parcel’s journey right to your door.

If you’re not completely satisfied with your purchase, you can return it within 14 days of receiving your order, provided the item is unworn and in its original condition.

To start a return, contact our customer service team with your order details. We’ll provide instructions on how to send your item back safely.

Once we receive your returned item, please allow up to 7 working days for it to be inspected and your refund to be processed.

Yes, exchanges are available if the item and size you want are in stock. Simply contact us to arrange your exchange.